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Policies

Placing An Order

We specialize in events for 10 – 300 people. Order minimum is 10 guests, although we occasionally serve smaller groups when staffing is available. We’re happy to provide proposals for a group of any size. Please note: in general, we book events 10 days to two weeks (three to four weeks for larger events) in advance, but conditions often allow us to operate with shorter notice, so please call to check our availability.

Deposits

We require a deposit to secure your date. Deposit amounts are: Generally, 25% of estimated charges due upon booking. Event dates are not secured until a deposit is received. 25% of the estimated charges due one week prior to the event date. Menu choices and attendee counts are also due at this time. The remaining balance is due one day prior to your event. 

Planning A Menu & Event

With the exception of memorials, it is necessary to confirm the menu and the guest count no later than one week prior to the event date. We make every effort to accommodate last-minute additions.

Cancellations

Deposits are fully refundable if events are canceled four weeks prior to the event date. We will work with you to reschedule, if possible. If you cannot reschedule, 50% of the  DEPOSIT will be refunded. 

Service Charge

Our 15% service charge covers delivery, set up, equipment, and all of the disposable plates, napkins cutlery, chafing pans, and sterno needed for your event. We can use your favorite serving pieces. Inquire about these options when you book your event.

Servers

We are delighted to provide service staff when they are available. We also can recommend hospitality staffing groups that provide skilled servers. Ask us about options and availability.

Delivery Range

Our general delivery area is within a 12-mile radius of our commissary. We are happy to work with groups outside of this range. Estimated additional charges are based on driving time, staff and group